Please do something this app cant play

Please can ya fix this app I cant see my favorites soap opera today I was ready happy to watch "Tres Veces Ana" but the app doesnt want to play every time I open it it dont even stay for 1 second it goes away so please do something before ya lose fans it seem that Uvideos is greater than this app please do something before is too late

Is not 100 percent good about Univision App, v4.1